# README EN

![](/files/-M4PYk5V74_CO6Kx8BDZ)

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[Avalaible module on Prestashop addons ](https://addons.prestashop.com/en/third-party-data-integrations-crm-erp/25807-dolibarr-erp-crm-synchronization-to-prestashop.html)and on [Dolistore](https://www.dolistore.com/en/modules/751-Dolibarr-to-Prestashop-Synchronization-Connector.html).

**Awarded by Prestashop Addons Team as Contributor of the Year 2016.**

<img src="/files/-M4UZZbuAEYRXAlcnJVW" alt="" data-size="original"> <img src="/files/-M4PYk5ZlnoMOa7A9YXZ" alt="" data-size="original">  <img src="/files/D8z2jvxSO8i2IDAUaEEu" alt="" data-size="original"> <img src="/files/Us2mDZOw6pmC82ttolU6" alt="" data-size="original">

Expertise level statut [SuperHero](https://addons.prestashop.com/en/content/40-prestashops-expertise-ranking-choose-the-right-developer) & Developed by a Top Developer, (more than 4000 downloads and installed modules version CyberOffice Prestashop-> Dolibarr and more than 1800 for MyCyberOffice Dolibarr->Prestashop), customer reviews 5/5. (Sources addons Prestashop).\
The "Prestatrust" trust badge is now associated with MyCyberOffice. ([See the meaning](https://addons.prestashop.com/en/content/1-faq?pab=1\&amp;#prestatrust)). Best sellers in its category on Prestashop Addons [connection to third party data integration (CRM, ERP)](https://addons.prestashop.com/en/452-third-party-data-integrations-crm-erp?gridlist=1&).

## MyCyberOffice module synchronization from Dolibarr ERP / CRM to Prestashop

### Description of the MyCyberOffice module

This MyCyberOffice module synchronization ( **from Dolibarr ERP / CRM to Prestashop** ) synchronizes automatically data from Dolibarr ERP / CRM to Prestashop via Webservices (automatic flow without manual intervention).

**Product synchronization:**

Stock, price, reference, weight, length, bar code (Ean, UPC and ISBN in PS 1.7 version only), On sale / Off sale, short and long descriptions in creation mode, images, categories.

**Invoice number synchronization:**

The invoice numbers of Prestashop and Dolibarr are identical (respect the original masks). Soon the templates will be identical.

**Synchronization orders status:**

Shipment, delivery, tracking number tracking number package.

**This module must be used with** [**the CyberOffice module (from Prestashop to Dolibarr)**](http://addons.prestashop.com/en/18571-synchronisation-prestashop-vers-dolibarr-erp-crm.html) **to work.**<br>

> MyCyberOffice can be **installed at any time in the life of your Prestashop store**. It is **recommended** to put it in place when you have **obtained your first sales and you control the processes of use of your shop**.

### Features

| Designations                                                                                                                      | Prestashop                                                                                                                            | Dolibarr                                                                                                                              |
| --------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| Compatibility                                                                                                                     | 1.6 à 1.7.xx (1.5.2 module)                                                                                                           | 10.0 à 16.x (1.5.2 module)                                                                                                            |
|                                                                                                                                   | 8.xx (module version 8.x.x and php 8)                                                                                                 | 17.x to 21.x (module version 8.x.x and php 8)                                                                                         |
|                                                                                                                                   | **>9.xx (module version 9.x.x et php 8)**                                                                                             | **22 to** **23.x (module version 9.x.x et php 8)**                                                                                    |
| Compatibility mutuals servers or dedicated servers with SOAP                                                                      | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Webservices (automatic)                                                                                                           | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Synchronization from Dolibarr vers Prestashop                                                                                     | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Easy installation by module                                                                                                       | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Multi-stores (several shops in the same Prestashop connected to a single Dolibarr ERP / CRM)                                      | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Multi-shops (several independent Prestashop connected\* to a single Dolibarr ERP / CRM)                                           | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Product synchronization, [complementary attributes (extrafields)](/mycyberoffice/en/how-to-configure-complementary-attributes.md) | [<img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">](/mycyberoffice/en/how-to-configure-complementary-attributes.md) | [<img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">](/mycyberoffice/en/how-to-configure-complementary-attributes.md) |
| Stocks                                                                                                                            | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Price, price levels                                                                                                               | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Price lists synchronized from the specific prices of Prestashop (requires the prices list module of Dolibarr)                     |                                                                                                                                       | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Reference                                                                                                                         | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Short description (creation mode)                                                                                                 | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Long description (creation mode)                                                                                                  | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Categories                                                                                                                        | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Weight                                                                                                                            | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Length                                                                                                                            | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Barcode (Ean, UPC) and (ISBN in 1.7 version )                                                                                     | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Synchronization orders status                                                                                                     | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| For sale / Off sale                                                                                                               | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Shipped                                                                                                                           | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Delivered                                                                                                                         | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Code tracking number tracking parcel                                                                                              | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Identical invoice number                                                                                                          | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |
| Identical invoice: Dolibarr's invoice is present in the customer's back office                                                    | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   | <img src="/files/-M4PYk65akEP0epvqH5T" alt="" data-size="original">                                                                   |

> The MyCyberOffice module requires the [CyberOffice module](http://addons.prestashop.com/en/18571-synchronisation-prestashop-vers-dolibarr-erp-crm.html) to work.&#x20;
>
> \*Requires one license by Prestashop

### Easy installation by module on Prestashop and Dolibarr ERP / CRM.

1.Module installation video

{% embed url="<https://www.youtube.com/watch?v=jAATa8aejlo>" %}

2.Video module using

{% embed url="<https://www.youtube.com/watch?v=kHYiy2XlLI0>" %}

3.Video Multi-stores and categories (Categories are essential for synchronization)

{% embed url="<https://www.youtube.com/watch?v=MLij8F_F65k>" %}

## Prestashop <img src="/files/-M4PYk6wswNb-yK9zlo1" alt="" data-size="original">&#x20;

###

<figure><img src="/files/OfkJShwyaLEEkS9nRWza" alt=""><figcaption></figcaption></figure>

### Module in Prestashop

#### **1-Add new module, load module\_mycyberoffice-xxx.zip**

![](/files/-M4Uc1TfnnEJawCh7raj)

Your shop **must not be in MAINTENANCE MODE**

**2-Follow the instructions in the module**

| Number | Descriptions                                                                                                                                              | Specifications                                                                                                                                                                                                                                                                                    |
| ------ | --------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 1      | Enable Web Services                                                                                                                                       | Backoffice Menu "Advanced Parameters / webservice" and generate a key, all buttons must be blue and all permissions enabled.                                                                                                                                                                      |
| 2      | Download the module\_mycyberoffice.zip file and install it on Dolibarr with the installer. <mark style="color:red;">(Since CyberOffice version 8 )</mark> | <mark style="color:red;">(Only CyberOffice Version <8 )</mark> Click on module\_mycyberoffice.zip unzip the and place the "mycyberoffice" folder and its contents at the root of Dolibarr at the same level as the Dolibarr main directories. <mark style="color:red;">(Do not use custom)</mark> |

![](/files/-M4UcGmngfvb2cPAuAuu)

![Do not install in the Custom directory. Do not use the installer, but install at the same level as the main Dolibarr directories](/files/R0x9xOjnQ3JA27lS5OG2)

**Option: Invoice number synchronization**

| Number | Descriptions   | Informations                                                                              |
| ------ | -------------- | ----------------------------------------------------------------------------------------- |
| 3      | Invoice mask   | Keep the default invoice mask of #FA or #Letter of your choice                            |
| 3      | Order statuses | Generate invoice only on shipped and delivered statuses so that it is not created before. |

![](/files/-M4Ue0QZvEYvliirUKHb)

![](/files/-M4UeCMR5QqMAOlrLORD)

Synchronization of invoice numbers from Dolibarr to Prestashop

{% embed url="<https://www.youtube.com/watch?v=Se7nqi4g3fQ>" %}
New since 1.4.1 version the synchronization of invoice numbers is carried out at any time from the creation of the invoice on Dolibarr.
{% endembed %}

## Dolibarr ERP/CRM <img src="/files/-M4TNhKuVNvjRduq5Nve" alt="" data-size="original">&#x20;

###

<figure><img src="/files/gJSb6IfNhLnhklm6lt5B" alt="" width="338"><figcaption></figcaption></figure>

### Module in Dolibarr ERP/CRM

| Number | Descriptions                       | Specifications                                                                                                                                                                                                                                                                                                                          |
| ------ | ---------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 3      | Go to YES in the list              | You must activate the function in the module on Dolibarr to obtain identical invoice numbers in Prestashop and Dolibarr and so keep on the two platforms an identical incrementation.                                                                                                                                                   |
| 4      | Activate the MyCyberOffice module  | Configuration / modules / modules available and set it (Prestashop key, path to the shop with / at the end, warehouse Dolibarr id or 0 for the sum of all warehouses, lang id (not use at the moment), shop id (1 by default if not multi-shop), order status numbers "Shipped" and "Delivered" and "Payment accepted" , The VAT rates) |
| 5      | Click to see the permissions       | Check whether the webservice is working properly and that some permissions are not enabled. (Place the Prestashop key in the user name and click connect)                                                                                                                                                                               |
| 6      | Price level                        | Allows you to synchronize a price level to Prestashop.                                                                                                                                                                                                                                                                                  |
| 7      | Stock only and product update mode | Synchronization options Stock only of type YES/NO and in update mode of a product it is necessary to synchronize the label / summary / description                                                                                                                                                                                      |

![](/files/dJbnAcRk3kGqsUTJ5Gs3)

![](/files/ZFBiSDZMQTXrhuaPaZ9L)

#### **Choice between 2 types of stocks**

| Number | Descriptions  | Informations                                                                     |
| ------ | ------------- | -------------------------------------------------------------------------------- |
| 8      | Stocks choice | The physical or virtual stocks of Dolibarr will be synchronized with Prestashop. |

![](/files/-M4UfYbHTFYixdXqPeCb)

**Option: Invoice number synchronization**

| Number | Descriptions | Informations                                                                             |
| ------ | ------------ | ---------------------------------------------------------------------------------------- |
| 3      | Invoice mask | Keep the default mask Mercury FA {yy}{mm} {0000} or Letter of your choice {yy}{mm}{0000} |

![](/files/-M4Ufmz3JxyurZZVxPch)

**Product initialization script**

Enables mass synchronization of products by categories.

| Number | Descriptions                          | Informations                                                                                                                                                                                    |
| ------ | ------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 9      | From the category                     | With the drop-down list, indicate the category of Dolibarr to synchronize.                                                                                                                      |
| 10     | To the category                       | With the drop-down list, indicate the category of destination to be synchronized on Prestashop                                                                                                  |
| Tips   | If you do not have a category created | 2 possibilities: Synchronize all products on a single category of Prestashop (home for example) or create them in Dolibarr and assign the products. Then proceed to the classic initialization. |

> The synchronization time depends on several criteria: number of products, number of images, and power of your server. You have to wait for the system to get your hands back (Displaying the synchronization result or the "Continue" or "Cancel" button), it may take several minutes.

![](/files/ulhBX4jdhrGqlEs9VNP0)

## What's new in the latest version 9

1. **Exclusively supports Prestashop 9, php8, and Dolibarr 22**

## What's new in the latest version 8.1

1. **Exclusively supports Prestashop 8, php8, and Dolibarr 17 to Dolibarr 21**
2. Synchronizes the **accepted payment**

## What's new from version 1.4.x

![2 new functions in the configuration of the MyCyberOffice module](/files/4b5SEGy3SJ1qBopgqJ0G)

| Number | Description           | Specifications                                                                                                      |
| ------ | --------------------- | ------------------------------------------------------------------------------------------------------------------- |
| 11     | Only Stock            | Only the stock of a product will be synchronized or not                                                             |
| 12     | Label Synchronization | In modification, update of product the synchronization of the label, summary, description can be carried out or not |

### -Price List synchronized from the specific prices of Prestashop (requires the Price List module of Dolibarr)

Install and activate the [Price List module in Dolibarr](https://www.dolistore.com/en/modules/663-Price-List.html) (Available on [Dolistore](https://www.dolistore.com/en/))

![Activate the Price List module](https://gblobscdn.gitbook.com/assets%2F-M4PYhvygnHsMuqE4VeU%2F-MRzQHKtbXd5ywN2cXnd%2F-MRzRkFNTR7atMVSGdGF%2Fprice-list-module-en.jpeg?alt=media\&token=bca62201-c1a7-4260-b762-68e478a2b594)

![An additional tab "Price Lists" will be present in the product sheet. Each price appears on a line](https://gblobscdn.gitbook.com/assets%2F-M4PYhvygnHsMuqE4VeU%2F-MRzRw9vRI6oMPNwwaNY%2F-MRzSfftfrTwXTn_Wbsw%2Ftab-price-list-en.jpeg?alt=media\&token=2e745cea-fe55-45b0-a3d9-f32b1015b108)

{% hint style="danger" %}
Do not add in the **customer tags/categories the urls present** in the area. They will prevent synchronization to Prestashop.
{% endhint %}

### -Choice of the price level to synchronize

![Choose the price level to synchronize to Prestashop](/files/-MTBfv4iJGxSlPLEF7jg)

![Selling price 3 will be synchronized to Prestashop](/files/-MTBgxmWwTZE7nnO1wnK)

### Features & Tips

| Advice                                                                                                                                                                                                                  |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| The **debug mode** must be activated only on request of the support                                                                                                                                                     |
| **Prestashop** : Inventory management must be configured in manual mode so that Dolibarr can update them.                                                                                                               |
| **Identical invoice numbers** : Keep original masks on Prestashop #FA or #Letter of your choice in Prestashop and Dolibarr configure the same mask in Mercury FA {yy}{mm}{0000} or Letter of your choice {yy}{mm}{0000} |
| **Categories** : The categories are necessary for the synchronization of the products, do not forget to add the tree of Dolibarr on Prestashop.                                                                         |
| **Warehouse / Inventory** : During synchronization, the product must belong to a warehouse to be synchronized.                                                                                                          |
| **Using the Multi-Company module on Dolibarr** : Fill in the same webservices key                                                                                                                                       |

### Advanced Features

* [How to configure complementary attributes (extrafields) of Dolibarr products to synchronize them with Prestashop Product Features](/mycyberoffice/en/how-to-configure-complementary-attributes.md)
* [Example of using the MyCyberOffice and CyberOffice modules to synchronize products and images on Prestashop and Dolibarr ERP / CRM](/mycyberoffice/en/synchronize-products-and-images.md)

### Compatibility label with CyberOffice

<img src="/files/-M4UTVsBqeLCFcP4LFo9" alt="" data-size="original">&#x20;

We have created a quality label, which guarantees a perfect compatibility of the modules with CyberOffice.

| Label                                                               | Module                                                                                                                                         | Description                                                                                                                                                                                                                     |
| ------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="/files/-M4UTpoit_RQ1OOFA5fg" alt="" data-size="original"> | [MyCyberOffice](https://addons.prestashop.com/en/connexion-logiciel-tiers-crm-erp/25807-synchronisation-dolibarr-erp-crm-vers-prestashop.html) | Synchronization of information from Dolibarr to Prestashop (Control of the shop from Dolibarr)                                                                                                                                  |
| <img src="/files/-M4UTpoit_RQ1OOFA5fg" alt="" data-size="original"> | [CashdeskPro2.0](https://www.dolistore.com/en/modules/177-CashdeskPro2-0.html)                                                                 | Cashdesk software for Dolibarr (counter sale for merchants with a physical shop)                                                                                                                                                |
| <img src="/files/-M4UTpoit_RQ1OOFA5fg" alt="" data-size="original"> | [EmailViewedProduct](https://addons.prestashop.com/en/remarketing-shopping-cart-abandonment/28884-emailviewedproduct.html?pab=1\&amp;)         | Automatic sending of responsive marketing emails with discount voucher for products seen by your customers on your site. Automatically add additional blocks to the mail (Products added and abandonned to cart, new products). |

Copyright all rights reserved - MyCyberOffice - 2016-2025


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